Privacy Notice

As Zeyderm (Zeyder Farma Pharmaceutical and Chemical Industry Corporation) (“the Company”), we place the highest priority on the protection and security of the personal data of our users, members, and customers who visit our website, zeyderm.com.

In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), acting as the “Data Controller,” we process your personal data under the conditions described below and within the limits set forth by applicable legislation.

1. Identity of the Data Controller

  • Data Controller: Zeyder Farma Pharmaceutical and Chemical Industry Corporation
  • Address: Deri OSB Mah., Alsancak St., No. 10, 34956 Orhanlı, Tuzla/Istanbul
  • Email: info@zeyderm.com
  • MERSIS No.:

2. Your Personal Data Processed and the Purposes of Processing

As part of the transactions you conduct through our website, your personal data in the following categories is processed solely for the specified purposes:

  • Identification Information (First Name, Last Name): To process orders, create user accounts, issue invoices, and manage customer relationships.
  • Contact Information (Email, Phone Number, Shipping and Billing Address): To deliver products via courier, provide order status updates, carry out post-sale support processes, and, with your explicit consent, send campaign and announcement notifications.
  • Customer Transaction Information (Order and Cart History, Shopping Preferences, Coupon Information): To develop personalized service and product recommendations, and to conduct financial and accounting operations.
  • Transaction Security Information (IP Address, Log Records, Device and Browser Information): To fulfill legal obligations under Law No. 5651, ensure cybersecurity, and prevent unauthorized access.

3. Transfer of Processed Personal Data

Your personal data is shared with the following third parties, within the framework of the conditions and purposes of personal data processing specified in Articles 8 and 9 of the KVKK, and only to the extent necessary to fulfill the purposes stated above:

  • Shipping and Logistics Companies: To enable the delivery of ordered products to you,
  • Payment Service Providers and Banks: To ensure the secure processing of payments,
  • Infrastructure and Software Providers: Through our global business partner Shopify and its integration systems, which provide the technical operation of our website, hosting services, and database management,
  • Authorized Public Institutions and Organizations: In accordance with requests made by such entities (courts, enforcement offices, the Ministry of Trade, etc.) for the purpose of fulfilling our legal obligations or resolving legal disputes.

4. Method and Legal Basis for the Collection of Personal Data

Your personal data is collected entirely through electronic and automated means via forms on our website, the membership registration screen, order and payment pages, communication channels, and cookies.

Your personal data is processed based on the following legal grounds set forth in Article 5 of the Personal Data Protection Law (KVKK):

  • a) Where it is necessary to process the personal data of the parties to a contract, provided that such processing is directly related to the conclusion or performance of the contract (delivery of orders and membership processes).
  • b) Where it is necessary for the data controller to fulfill its legal obligations (issuing invoices, retention periods mandated by law).
  • c) Where the processing of data is necessary for the legitimate interests of the data controller, provided that such processing does not infringe upon the fundamental rights and freedoms of the data subject (ensuring website security and conducting analyses).
  • d) Explicit Consent: Marketing, advertising, sending e-newsletters, and personalized discount offers are conducted solely based on the legal basis of your “Explicit Consent.”

5. Rights of the Data Subject (Data Owner)

Pursuant to Article 11 of the Personal Data Protection Law (KVKK), you have the following rights regarding your personal data by submitting a request to our Company:

  1. To learn whether your personal data is being processed,
  2. To request information regarding such processing if it has occurred,
  3. To learn the purpose of the processing and whether it is being used in accordance with that purpose,
  4. To know the third parties to whom your personal data has been transferred, whether within or outside the country,
  5. To request the correction of your personal data if it has been processed incompletely or incorrectly,
  6. To request the erasure or destruction of your personal data within the framework of the conditions set forth in Article 7 of the Law,
  7. To request that third parties to whom the data has been transferred be notified of any corrections, erasures, or destruction,
  8. To object to a decision made solely through the automated processing of your personal data that adversely affects you,
  9. To request compensation for any damages you may have suffered as a result of unlawful processing.

6. Application and Communication Methods

To exercise your rights under applicable laws and regulations and to obtain information about your data held by our Company, you may submit your requests in accordance with the “Communication on the Procedures and Principles for Submitting Requests to the Data Controller.”

You may submit your requests via the email address registered in our systems to info@zeyderm.com&nbsp using a secure electronic signature, or in writing by sending a hand-signed petition to our company address. Your requests will be processed free of charge within 30 days of the date they are received by our company.

Last Updated: June 1, 2026